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The Independent Monitoring Board announced on Tuesday that it would begin accepting complaints from users of Facebook and Instagram who believe the company allowed harmful content to be served on its platforms. The board will review post content, status updates, photos, videos, comments and share content.

It would be binding on Facebook to accept the board’s independent decision. This 20-member monitoring board was formed last year.

In January, the Monitoring Board made 17 recommendations based on six cases for Facebook to improve its content moderation.

“Enabling users to appeal the removal of harmful content from Facebook is an important extension of the oversight board’s capabilities,” said Thomas Hughes, director of monitoring board administration.


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