Job title: Quick Requirement for Inbound Course of
Firm: Conneqt Enterprise Options Restricted
Job description: Should have minimal 2 years of expertise as a Crew Leader in BPO buyer assist.
Crew Leader Expertise in BPO for minimal 2 years. Should have minimal 2 years of expertise as a Crew Leader in BPO buyer assist. Handle Day after day actions of the crew and Encourage brokers in a monotonous job Atmosphere. Crew Dealing with, Crew Administration, Each day Reviews, Attrition Management, Escalation Administration and Different KPIs and KRAs of the Crew. Guarantee day by day meet of service stage & Shrinkage. Conduct Huddles pre and publish Shift Ought to have arms on expertise in crew administration & KPIs like AHT, Shrinkage, Attrition, Occupancy, NPS/Csat & Dsat Calculations. Expertise in worldwide in BPO will probably be a very good to the present hiring course of. Needs to be Glorious communication expertise in English and Any South Indian language. Needs to be graduated in any Stream. Any 6 days of labor. Candidate must be versatile to work with Rotational shift. Krimson Sq., 31/9,2nd ground, Roopena agrahara, Hosur foremost street, Bangalore 560068
Location: Bangalore, Karnataka
Job date: Wed, 05 Jan 2022 23:26:00 GMT
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