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Job Alert : Team Manager – Operations – BPO


Job title: Staff Supervisor – Operations – BPO

Firm:

Job description: JOB DESCRIPTION:

Roles and Duties:

– Guarantee adherence to firm and course of pointers inside established productiveness requirements

– Present supervision and route to the group and handle their day-to-day actions

– Preserve and guarantee adherence to SOP pointers by group members

– Present month-to-month suggestions to group members on their efficiency

– Supplier steering to the group members to successfully full the assigned job

– Collects, measures, analyzes, evaluates, interprets, and summarizes information

– Producing experiences for use for efficiency analysis of the mission

– Cascade and prepare the group on course of updates

– Mentor staff by making certain productiveness together with 100% high quality

Abilities Required:

– Minimal 2 years of expertise in dealing with group for worldwide course of

– Fast learner and talent to guide a group

– Wonderful communication & presentation abilities Keen to work in fast-growing surroundings

– Able to work in Night time Shift at Indore Workplace

– Flexibility with respect to shift timings

– Robust understanding of enterprise objectives and requirements for customer support

– Means to speak successfully with senior administration and different departments

– Graduate/PostGraduate in any self-discipline

– Ardour for studying and artistic drawback fixing

Wage supplied: 15-20LPA

Girls-friendly office:

Maternity and Paternity Advantages

Anticipated wage:

Location: Indore, Madhya Pradesh

Job date: Mon, 31 Jan 2022 04:54:05 GMT

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