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Job Posting : Associate/Analyst-Performance Management


Job title: Affiliate/Analyst-Efficiency Administration

Firm: SirionLabs

Job description: About SirionLabs:

SirionLabs is a number one SaaS firm centered on growing vanguard AI-led options for the authorized and contract administration area. Our product is trusted by Fortune 500s and main world enterprises corresponding to Schneider, Morgan Stanley, Qantas, Unilever, IBM, Vodafone, Alstom, and Novartis, to create, negotiate, and handle +5 million contracts price greater than US$300bn throughout 100+ international locations all over the world. Consequently, SirionLabs has been acknowledged by main trade analyst teams corresponding to Gartner, Forrester, Spend Issues, and IDC as a frontrunner within the contract lifecycle administration (CLM) area.

SirionLabs lately closed a US$85 million Sequence D funding spherical, which was led by Companions Group, a number one world non-public markets agency, together with present traders Avatar Development Capital, Sequoia Capital India and Tiger World. This contemporary capital infusion will assist us gasoline AI R&D and broaden our world footprint even additional.

With over 700 individuals working throughout 10+ workplaces in North America, Europe, and India, SirionLabs is continually rising and increasing its world footprint.

Job Function: Affiliate/Analyst – Efficiency Administration

Work Location: Gurgaon/Bangalore

Years of Expertise Required: 1-3 Years

Obligations:

The position with SirionLabs is to help a number of shoppers on the Sirion software. The work will probably be primarily round efficiency administration facet of Provider/Vendor Governance for outsourcing contracts.

  • Perceive Sirion software options and processes.
  • Independently dealing with activity and request assigned by the supervisor.
  • Validate service stage / efficiency studies of IT / ADM contracts submitted by the provider.
  • Analyze service stage studies for tendencies, steady enchancment, and annual reset.
  • Guarantee all Sirion reporting and dashboard precisely symbolize provider knowledge.
  • Calculate efficiency credit score and earnbacks primarily based on SL.
  • Work together with world shoppers and provider for finishing varied activity/request.
  • Customise paperwork and templates for service operations group.
  • Create excel template for automation of activity.

Necessities

  • The incumbent will need to have skill and orientation to work on easy to complicated paperwork with excessive diploma of high quality and accuracy.
  • Data of outsourcing trade together with IT infrastructure, Together with helpdesk, software program growth & BPO/KPO.
  • Instruments – publicity to provider efficiency instruments like Service Now, Treatment, HPSM, IQNavigator, Obligor, Enterprise Object.
  • Course of oriented – skill to study new processes and contribute in varied disciplines of provider governance.
  • Communication expertise – skill to work together comfortably on teleconference and thru mails with consumer personnel, consumer service supplier and account administration group.
  • A minimum of 1-3 years of related expertise in managing Infrastructure/ Helpdesk / Software Growth and Upkeep sort of contracts.
  • Prior expertise in managing efficiency studies of IT contract.

Instructional Qualification:

  • Graduate, MBA, Most well-liked

Advantages

SirionLabs is an Equal Alternative Employer

We worth variety in our workforce, we’re an equal alternative employer and don’t discriminate primarily based on race, color, gender, faith, nationwide origin, ancestry, age, incapacity, medical situation, genetic info, army & veteran standing, marital standing, being pregnant, gender id, sexual orientation, or another traits protected by native legal guidelines, laws, and ordinance.

We additionally make affordable lodging for disabled workers and candidates as required by legislation.

We observe these ideas in all areas of employment together with recruitment, coaching, promotions, compensation, advantages, switch, and social and leisure applications.

Anticipated wage:

Location: Gurgaon, Haryana

Job date: Sat, 20 Aug 2022 22:45:59 GMT

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