Firm: greytHR
Job description: Job Title: Affiliate – Product ImplementationAbout Greytip:Greytip Software program is an HR software program firm serving international SME companies by a cloud HR platform – greytHR. The greytHR platform is a well-liked cloud HR & Payroll software program with 20,000+ prospects and 20 lakh+ customers.The platform presents 40+ instruments in areas like core HR, payroll, go away and attendance, statutorycompliances, expense claims, worker self-service and way more.Headquartered in Bangalore, India, Greytip has branches in Mumbai, New Delhi, Chennai,Hyderabad, Pune, and Dubai.Place Objective :
- We’re on the lookout for a devoted Implementation Engineer who will play an important function within the profitable on-boarding and deployment of LBU-PSP purchasers.
- The Implementation Engineer will work intently with the group to configure and customise our providers to fulfill every shopper’s distinctive necessities, making certain a seamless and environment friendly on-boarding course of.
Most popular Practical Information:
- Payroll processing
- Excel
- Good communication.
Key Accountability:
- Put up buying greytHR product experience, you’ll act as a techno-functional (HR & Payroll) guide and allow purchasers leverage greytHR for his or her enterprise wants. Particularly you’ll:
- Purchase and preserve a complete understanding of greytHR – by way of utilization, configuration, implementation and worth proposition.
- Proactively construct robust buyer relationships
- Perceive shopper necessities, configure the greytHR software to handle these necessities, port shopper information, present person coaching and assist to the shopper in implementing the applying of their group in a time sure {and professional} method
- Solutionize both by configurations or workarounds to handle shopper particular necessities
- Assist purchasers in utilizing and deriving most worth from the applying
- Develop competence in the usage of all the knowledge methods used within the implementation of the applying.
- Guarantee all project-related actions are accomplished to allow the group to constantly observe and enhance the Implementation course of
- Actively contribute to steady enchancment within the areas of the implementation course of, product, and buyer assist.
Deliverables :
- Proficiency in MS Excel abilities
- The Software program product implementation life-cycle might be a bonus
- Shopper engagement and question resolving by efficient phone and e-mail communication
- Extremely Buyer Centered with the flexibility to associate with purchasers and assist them obtain their targets
Instruments expertise if any:
- Zendesk
Qualification and Expertise:
- Have to be a graduate in any self-discipline
- At the very least 6months to 2 years expertise in implementing HR / Payroll software program or no less than 2 years expertise in processing Payroll for purchasers in an outsourced/BPO surroundings or a excessive diploma of familiarity with Indian HR & Payroll processes and compliances
- Will need to have area information in Indian Payroll
- Information of Indian Payroll statutory compliances might be an enormous benefit
- Proficiency in MS Excel abilities
- Understanding of the Software program product implementation life-cycle might be a bonus
- Expertise in shopper engagement and question resolving by efficient phone and e-mail communication
- Extremely Buyer Centered with the flexibility to associate with purchasers and assist them obtain their targets
- Wonderful verbal and written English communication abilities
- lApart from English, familiarity in both Hindi or Telugu might be a bonus
- Robust eagerness in direction of studying
Advantages:
- Wonderful Alternative to be concerned in excessive affect work and progressive studying surroundings.
- Nice group members & vitality crammed work surroundings.
- Aggressive wage.
Job Requirement
Anticipated wage:
Location: Bangalore, Karnataka
Job date: Thu, 04 Apr 2024 00:11:55 GMT
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