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Job Posting : CIEL/SEL/22575: Team Lead Non-Voice Process

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Job title: CIEL/SEL/22575: Staff Lead Non-Voice Course of

Firm: CIEL HR Providers

Job description: Pricey Candidate,

We have now speedy requirement for the place of Staff Lead – Non-Voice Course of in Quick Rising Home BPO for Bangalore Location.

Education: Graduate/Undergraduate.

Language: English & Hindi(manageable).

Years of Expertise: 4 to eight yrs of expertise.

Location: Bellandur, Bangalore.

Wage: Max 6 Lakhs each year.

Shifts: Day Shifts.

Working Days: 6 days working.

Weekly Off: Sunday.

Job Description:

  • Operations Administration – Managing the Flooring, adherence to schedule
  • People Administration in addition to worker’s improvement
  • Coaching and Improvement of Staff
  • Conducting efficiency appraisal for the staff
  • Compiling studies on staff’s efficiency and buyer suggestions
  • Work very carefully with staff members to unravel buyer issues
  • Provide Options and ideas for course of enchancment to administration
  • Identification of enchancment areas and making motion plans for enchancment
  • Conduct audits & share suggestions with staff members
  • Lively participation throughout staff huddles
  • Accountable to maintain the SOP updated
  • Dealing with the shopper name
  • Accountable to ship the shift roster of the staff members
  • Protecting the ability set matrix updated for the staff members
  • Delegating duties to staff members
  • Possession and downside decision
  • Creating and implementing a timeline to realize targets
  • Answerable for finishing the billing work each month inside timeline
  • Lead a staff.
  • Processes advanced duties, implements new duties and/or manages present duties with out supervision.
  • Ensures to take care of and meet the standard and amount requirements, with timelines.
  • Answerable for assembly high quality, amount, and timeliness necessities.
  • Operates a wide range of shopper programs and performs advanced duties and actions with out supervision following info safety insurance policies, procedures and tips.

candidates can share your up to date profile to [email protected] You may also refer any of your pals who will likely be for the above talked about place.

Regards,

Santhosh

E-mail: [email protected]

Anticipated wage:

Location: Bangalore, Karnataka

Job date: Wed, 30 Mar 2022 07:06:33 GMT

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