Jobs
Job Posting : Collections Role (3-5 yrs) Bangalore/Gurgaon/Gurugram/Noida (Telesales/Inside Sales/BPO)
Firm: Contactx
Job description: We’re Hiring for MT(Administration Trainee) – B2B/B2C Collections/OTCKey Duties:- Handle entrance line supervisors which might be liable for managing the day-to-day operations of OTC Operations Workforce- Guarantee shopper and company service, high quality, and contribution objectives, different metric and affiliate satisfaction objectives inside the website are met.- Coach and mentor crew supervisors.- Commonly conduct supervisory crew conferences. Supervise a number of groups for purchasers.- Set objectives for the crew and talk objectives on an everyday basis- Coach & mentor individuals – Motivating crew with glorious touch- Main calls with purchasers and different enterprise functions- Preparation of dashboards and talent to know present Enterprise processes and recommend improvements- Handle Day to Day Operations & service supply for a Workforce of 100+ workers, who might be in cost for Shopper Order to Money course of and assess them in accordance Insurance policies & Compliance pointers and take an motion to use the suitable coverage with prime quality, velocity, empathy and accuracy.- Related work expertise in steadiness sheet account reconciliation, Intercompany course of, fastened property and/or month finish closing actions.- Related expertise in coordinating groups.- Earlier publicity to transformation and productiveness initiatives.Minimal qualificationsB. Com preferredDeep Area information on OTC processes (Billing, Money & Collections)US/UK work shift expertise mandatoryExcellent Analytical & Communication abilities.Areas- Bangalore,Gurgaon/Gurugram,NoidaCTC Upto- 5-6.5 LPAInterested Candidates can share CV’s (ref:updazz.com)
Anticipated wage:
Location: India
Job date: Wed, 26 Mar 2025 07:06:22 GMT
Apply for the job now!
Click Here To Join Our Telegram Channel
Follow Us
