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Job Posting : Customer Support Role – Voice Process (0-1 yrs) Chennai/Bangalore (After-Sales/Customer Service)
Firm: Job Orient
Job description: Job Title: Buyer Assist Voice – DomesticLocation: Marathahalli, BangaloreSalary: 25K CTC (20,800 take-home)Job Description:We’re in search of a devoted and customer-oriented particular person to affix our workforce as a Buyer Assist Voice – Home. This position entails offering help to our home prospects over the telephone, addressing their inquiries, resolving points, and making certain a constructive buyer expertise.Obligations:- Deal with inbound and outbound calls from home prospects, addressing their queries, considerations, and requests.- Present correct and well timed help whereas sustaining professionalism and empathy.- Determine and escalate precedence points to the suitable channels for decision.- Hold detailed data of buyer interactions and transactions.- Collaborate with inside groups to make sure swift decision of buyer points.- Keep a excessive stage of product and repair data to successfully help prospects.- Comply with firm insurance policies and procedures in dealing with buyer inquiries and complaints.- Meet and exceed efficiency targets and buyer satisfaction targets.Necessities :- Minimal 1 yr of expertise in a BPO setting is required.- UG/Graduate/Brisker/Skilled candidates are welcome to use. (ref:updazz.com)
Anticipated wage:
Location: Chennai, Tamil Nadu – Bangalore, Karnataka
Job date: Wed, 13 Mar 2024 02:41:45 GMT
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