Job title: DIGITAL LEADS
Firm: Grassroots BPO Non-public Restricted
Job description: On the lookout for a Name Centre Consultant to deal with calls from sufferers and supply help to them in any means attainable.
JD – DIGITAL LEADS – MANIPAL Under is the JD for affected person care co-ordinator to deal with digital leads. We would wish to onboard 5 billable candidates for this LOB and the candidates have to be lined up for shopper spherical on Monday. Max CTC: 19,000/- Common CTC: 16,000/- Job Description : We’re on the lookout for a Name Centre Consultant to deal with calls from sufferers and supply help to them in any means attainable. They are going to be dealing with leads of complete Bangalore, Mysore and Salem models. They are going to be required to work in a time-bound surroundings. Manipal models which are having increased digital volumes, these calls will likely be routed to those brokers. Tasks – Handle inbound / outbound calls; Observe the communication scripts when chatting with the sufferers ; Figuring out affected person wants, make clear info and offering options Handle and monitor leads in CRM (Leadsquared and Digital dashboards). Keep good affected person relation. To deal with most 90 calls per day Necessities – Graduated highschool, however a bachelor’s diploma Robust pc abilities Good data of CRM practices ( A weeks coaching and monitor will likely be executed from our finish) Wonderful communication and listening abilities with good command over the English language
Location: Bangalore, Karnataka
Job date: Wed, 22 Jun 2022 22:42:22 GMT
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