Job title: Govt – Worldwide Buyer Help (1-4 yrs) Anyplace in India/A number of Places/Bangalore (After-Gross sales / Buyer Service)
Job description: Requirement :- That is going to be a US voice course of, candidates needs to be prepared to work in fastened evening shifts (5 days working, fastened Sat-Solar off)- Candidates needs to be from a BPO background, ideally from the Bangalore location- Ought to have no less than 1+ years of expertise within the Worldwide outbound course of. (Ideally US)- Ought to have stability of their profession (no latest job switches)- Needs to be graduated – Ought to have all related paperwork from present/previous organizations.Roles and Tasks :1. New Buyer Acquisition – Make calls to shoppers to study their taxation wants and help them in submitting their taxes 2. Conversion of leads obtained by way of numerous channels3. Reply effectively and precisely to callers, explaining attainable options, and guaranteeing that shoppers really feel supported and valued4. Persistently obtain income targets in keeping with group/organizational objectives5. Construct lasting relationships with shoppers and different name middle group members based mostly on belief and reliability6. Figuring out references by way of the prevailing buyer base to extend the gross sales pipeline7. Perceive and try to satisfy or exceed name middle metrics whereas offering wonderful and constant buyer service8. Make gross sales or suggestions for services or products that will higher go well with consumer needs9. Participate in coaching and different studying alternatives to develop information of the corporate and position10. Adhere to all firm insurance policies and procedures11. Go the – further mile- to satisfy gross sales for the day12. Create, keep, and replace database/stories of prospects (ref:updazz.com)
Location: Bangalore, Karnataka
Job date: Solar, 03 Apr 2022 03:50:48 GMT
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