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Job Posting : Fresher / TOP MNC / Health Care / International BPO / Sat & Sunday Off

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Job title: More energizing / TOP MNC / Health Care / Worldwide BPO / Sat & Sunday Off

Firm: Black And White Enterprise Options Personal Restricted

Job description: Pricey Aspirant, NO REGISTRATION FEE At some point Interview Course of For extra data Contact HR [email protected] E mail to [email protected] Roles and Obligations : * Reply to buyer queries in a well timed and correct means, through cellphone, ema

Pricey Aspirant, NO REGISTRATION FEE At some point Interview Course of For extra data Contact HR [email protected] E mail to [HIDDEN TEXT] Roles and Obligations : Reply to buyer queries in a well timed and correct means, through cellphone, electronic mail or chat Determine buyer wants and assist prospects use particular options Analyze and report product malfunctions (for instance, by testing totally different situations or impersonating customers) Update our inner databases with details about technical points and helpful discussions with prospects Monitor buyer complaints on social media and attain out to offer help Share characteristic requests and efficient workarounds with workforce members. Inform prospects about new options and functionalities Comply with up with prospects to make sure their technical points are resolved Collect buyer suggestions and share with our Product, Gross sales and Advertising and marketing groups Help in coaching junior Buyer Help Representatives. Necessities and Abilities Expertise as a Buyer Help Specialist or comparable CS position Familiarity with our trade is a plus Expertise utilizing assist desk software program and distant help instruments Understanding of how CRM programs work Wonderful communication and problem-solving abilities Multi-tasking talents Endurance when dealing with robust circumstances For extra data Contact HR [email protected] E mail to [HIDDEN TEXT] Location: Bangalore

Anticipated wage: Rs.250000 per yr

Location: Chennai, Tamil Nadu

Job date: Thu, 09 Jun 2022 22:36:42 GMT

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