Job title: GetMyUni – Relationship Supervisor – Gross sales (0-3 yrs) Bangalore (Tele Gross sales/BPO)
Job description: Job Description-Relationship ManagerCompany Description : GMU IELTS Materials is a division of GetMyUni that allows IELTS test-takers to be taught on-line through video programs, one to 1 reside classes and apply for the examination through mock assessments. GMU IELTS additionally provides test-takers with loads of assets from their web site and e-books containing the current precise questions and solutions of the IELTS examination. https://ieltsmaterial.comWe are in search of a Relationship Supervisor with 0-3 years of confirmed expertise in buyer relationship managementResponsibilities :- Be accountable for your complete Relationship Supervisor of a rising business- Pupil/Instructor Consultant who’s genuinely excited and assured to Perceive and assist Pupil /trainer wants and develop plans to handle them in a new-to-the-world on-line platform. – Must handle class rescheduling requests and deal with Database and coordinate with the Tech group to execute this within the backed to handle ongoing lessons.- Resolve buyer complaints rapidly and effectively- Ahead up-selling and cross-selling alternatives to the gross sales team- Promote high-quality gross sales, provide and customer support processes- Goal to protect prospects and renew contracts- Strategy potential prospects to ascertain relationships- Achieve stable data of competitors- Make each day trackers for scholar/trainer operations group in addition to handle each day inbound/outbound e-mail flow- The Relationship Supervisor can be required to speak with prospects through cellphone and e-mail.- Keep Documentation and Talk the identical to Stakeholders by recording buyer queries and details- Contributes to group effort by carrying out associated outcomes as wanted.Necessities :- Confirmed expertise as a Consumer Relationship Supervisor- To achieve this position, you need to be a wonderful communicator, in a position to work with gross sales and advertising and marketing groups and construct rapport with prospects. – We additionally count on you to be a strategic thinker with an analytical thoughts and robust problem-solving expertise.- He/She must be affected person and empathetic- Data of buyer relationship administration (CRM) practices- Expertise in gross sales or customer support is preferred- Drawback-solving attitude- Aptitude for fostering constructive relationships- Teamwork and management skills- Buyer-oriented mindset (ref:updazz.com)
Location: Bangalore, Karnataka
Job date: Wed, 30 Mar 2022 07:12:12 GMT
Apply for the job now!