Job title: Worldwide BPO / Buyer Assist Consultant / Voice Course of
Firm: Black & White Enterprise Options
Job description: TOP MNC hiring for Worldwide Voice course of / Straightforward interviews Name HR [email protected] Straightforward Spherical of Interview ….
Pricey Aspirant, Hiring for TOP MNC’s Firms. Greetings from Black and White Enterprise Options, Free Job Placement. Looking for candidates who can be part of Instantly, Worldwide Voice Course of. Freshers wage 18k to 35k + Incentives. Someday Interview Course of,… .simple choice.. 2022 freshers can apply.. For extra info Contact HR [email protected] E-mail to [HIDDEN TEXT] Roles and Tasks : Reply to buyer queries in a well timed and correct method, by way of telephone, e-mail or chat Determine buyer wants and assist clients use particular options Update our inside databases with details about technical points and helpful discussions with clients. Monitor buyer complaints on social media and attain out to offer help Share function requests and efficient workarounds with workforce members. Inform clients about new options and functionalities Collect buyer suggestions and share with our Product, Gross sales and Advertising and marketing groups Help in coaching junior Buyer Assist Representatives. Candidate ought to possess glorious oral and written communication abilities Candidate with good customer support abilities could be most well-liked Candidate ought to have 0-5 yr of expertise in Buyer Assist Voice Course of. Prior expertise in Buyer Service trade can be an added benefit. Must be open to work in Night time shifts / Rotational Shifts. Candidates with backlogs/arrears of their diploma usually are not eligible Accountable for coping with Home & Worldwide Purchasers Accountable for coping with Purchasers Queries. Necessities and Expertise Expertise as a Buyer Assist Specialist or related CS function Familiarity with our trade is a plus Expertise utilizing assist desk software program and distant assist instruments Understanding of how CRM methods work Glorious communication and problem-solving abilities Multi-tasking talents Persistence when dealing with powerful circumstances Location: Bangalore For extra info Contact HR [email protected] E-mail to [HIDDEN TEXT]
Anticipated wage: Rs.250000 – 520000 per yr
Location: Bangalore, Karnataka
Job date: Wed, 28 Sep 2022 22:26:55 GMT
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