Job Posting : International Voice Process / Customer Support Executive

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Job title: Worldwide Voice Course of / Buyer Help Govt

Firm: Black & White Enterprise Options

Job description: Hiring for A number of MNC Bpo’s, At some point interview course of, simply 2 rounds of interview

Pricey Aspirant, Hiring for TOP MNC’s Corporations. Greetings from Black and White Enterprise Options, Free Job Placement. Searching for candidates who can be part of Instantly, Worldwide Voice Course of. Expertise upto 1 – 3 years , wage 23k to 35k + Incentives. At some point Interview Course of,… .simple choice.. 2022 freshers can apply.. For extra data Contact HR Vijay @9739222910 [Call or Whatsapp] E-mail to [HIDDEN TEXT] Roles and Tasks : Reply to buyer queries in a well timed and correct manner, through cellphone, electronic mail or chat Determine buyer wants and assist prospects use particular options Update our inside databases with details about technical points and helpful discussions with prospects. Monitor buyer complaints on social media and attain out to offer help Share function requests and efficient workarounds with group members. Inform prospects about new options and functionalities Collect buyer suggestions and share with our Product, Gross sales and Advertising and marketing groups Help in coaching junior Buyer Help Representatives. Candidate ought to possess wonderful oral and written communication abilities Candidate with good customer support abilities could be most well-liked Candidate ought to have 1 – 3 years of expertise in Buyer Help Voice Course of. Prior expertise in Buyer Service trade shall be an added benefit. Ought to be open to work in Night time shifts / Rotational Shifts. Candidates with backlogs/arrears of their diploma are usually not eligible Liable for coping with Home & Worldwide Buyer Liable for coping with Buyer Queries. Necessities and Abilities Expertise as a Buyer Help Specialist or related CS function Familiarity with our trade is a plus Expertise utilizing assist desk software program and distant assist instruments Understanding of how CRM techniques work Wonderful communication and problem-solving abilities Multi-tasking skills Endurance when dealing with robust instances Location: Bangalore For extra data Contact HR Vijay @ 9739222910 [Call or Whatsapp] E-mail to [HIDDEN TEXT]

Anticipated wage:

Location: Bangalore, Karnataka

Job date: Wed, 07 Sep 2022 22:50:17 GMT

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