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Job Posting : Manager – Operational Excellence – ITeS/BPO (7-12 yrs)

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Job title: Supervisor – Operational Excellence – ITeS/BPO (7-12 yrs)


Job description: Supervisor – Operational Excellence (Mumbai, Pune , Bangalore) with International ITES/BPO agency

Shift Time – 2-11 PM

– Bachelor’s Degree in Engineering, Science or Equal with grasp’s in administration/ Analytics Most well-liked.

– 8 -10+ years of expertise in driving unbiased Steady Enchancment Challenge, Strategic Intervention and Course of Excellence initiatives.

– Lean Six Sigma Certifications are required together with demonstrated course of enchancment outcomes (Green Belt Certification is minimal)

– Expertise in creating and delivering Lean and course of improvement-based coaching modules

– Suitably demonstrated Challenge administration and Course of Mapping expertise.

– Most well-liked expertise in BFSI and /or comparable companies area driving transformational Initiatives.

– Publicity in driving Steady enchancment by Expertise interventions like RPA, OCR, or Automation expertise.

– Use of Knowledge Analytics and Drawback-Fixing strategies to ship measurable consequence.

– Capacity to speak to the Stakeholder and management clear and concisely the Challenge Progress


– Candidates ought to have expertise of working with Steady Enchancment and Drawback-solving Strategies.

– The flexibility to handle initiatives effectively and successfully from inception to completion.

– Deploy robust venture administration ideas in execution.

– Expertise on course of redesign initiatives as a part of our company steady enchancment program, Innovation and Disruption

– Driving Lean Six Sigma Certification Coaching at Green Belt/Black Belt Level.

– Assist enchancment/reengineering alternative identification throughout vertical by strategic evaluations/course of mapping/metrics evaluation, benchmarking, VOCs, and so forth.

– Help with the definition of potential initiatives by Making ready constitution and enjoying position within the prioritization course of.

– Work throughout the established change administration course of to help adoption of the modifications required by a venture or initiative.

– Helps and leverages course of for sharing greatest practices.

Girls-friendly office:

Maternity and Paternity Advantages

Anticipated wage:

Location: Mumbai, Maharashtra – Pune, Maharashtra

Job date: Solar, 10 Apr 2022 00:49:44 GMT

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