Job title: Proactive For Her – Buyer Success/Inside Gross sales Specialist (3-6 yrs) Bangalore (Tele Gross sales/BPO)
Firm: Proactive For Her
Job description: About us : – Proactive For Her is a digital healthcare clinic for ladies providing accessible, personalised and confidential healthcare options for ladies’s outpatient well being considerations throughout life levels – from puberty to menopause.- Based in 2020 by IIT Bombay & HBS alum, backed by Nexus VP & Vertex, Proactive For Her is revolutionizing the way in which girls method and expertise healthcare and wellness providers.Mindset you should have: 872775 Product-first considering – Break complicated issues into implementable options with iterative mindset utilizing the product Complete-brain downside fixing – Makes use of proper and left sides of the mind successfully – Sturdy enterprise judgment and analytical acumen with inventive considering Talk, care, encourage – Distinctive interpersonal and management abilities – be a pacesetter and a crew participant At all times push the bar – Attempt for excellence in no matter you do, take possession and accountability for outcomes Need to have enjoyable – in case you are not comfortable and other people round you aren’t comfortable, how will we make the world a happier place? :)Why you must be a part of us Worker NPS of 4.8/5 Flat hierarchy & empathetic tradition Work – life concord Studying cultureThe likelihood to work with a implausible crew to construct out a product in a quickly rising house. The femtech market is at the moment valued at $22 Billion and is about to develop exponentially for the subsequent 5 years. In case you are captivated with well being tech and drastically enhancing girls’s well being, be a part of us on our rocket ship In regards to the function (Buyer Success Specialist)We’re on the lookout for an entrepreneurial and empathetic one that is pushed by participating with clients and dealing with inside groups to enhance programs and processes to supply them high quality expertise, constructing belief in Proactive For Her. The Buyer Success Supervisor will likely be primarily liable for the next actions:- Buyer expertise and feedback- Arrange programs and processes to seize buyer suggestions each qualitative and quantitative and feed it again to the completely different team- Establish ache factors within the buyer journeys throughout completely different classes (teleconsult, diagnostic and many others.) that’s seemingly resulting in buyer drop-off- Arrange cadence on Proactive response on unfavourable buyer feedback- Lead conversion and retention- Convert present clients and robust results in take session or diagnostic providers by:- Instantly calling clients/results in perceive conversion chance and causes for not converting- Interacting with clients through textual content by the CRM platform- Figuring out completely different programs/course of modifications Proactive could make to extend chance of conversion- Preserve information on every buyer/lead on CRM system in a well timed and environment friendly manne (ref:updazz.com)
Location: Bangalore, Karnataka
Job date: Mon, 27 Jun 2022 03:36:34 GMT
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