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Job Posting : Process Associate

Job title: Course of Affiliate

Firm: Blue Matrix Join

Job description: Firm Overview
Blue Matrix Join is a number one supplier of Enterprise Course of Outsourcing (BPO) options. We provide a full suite of providers to meet the non-core enterprise necessities of our purchasers from varied verticals. Our experience contains Chilly Calling, Gross sales, Advertising and marketing, and back-office features comparable to IT providers, HR, E-mail dealing with, Information scrubbing & Validation, Lead Era, Information Analytics, and so on. With our worldwide work expertise in Operations and Enterprise Improvement, we’ve efficiently bridged the hole between gifted professionals and employers.
Job Overview
We’re hiring a Course of Affiliate to hitch our workforce at Blue Matrix Join. As a Course of Affiliate, you can be answerable for performing Lead Era function for Australian purchasers. This can be a full-time function based mostly in Bangalore City, Karnataka, India.
{Qualifications} and Expertise

  • Glorious customer support expertise
  • Sturdy interpersonal communication talents
  • Fluency in English, each written and spoken
  • Data of voice and accent coaching
  • Proficiency in Microsoft Workplace suite
  • Means to work in a fast-paced atmosphere
  • Consideration to element and robust problem-solving expertise
  • Prior expertise in BPO trade is a plus

Roles and Duties

  • Lead era
  • Assist world and home purchasers from numerous industries
  • Guarantee buyer satisfaction by delivering high-quality providers
  • Deal with buyer inquiries and resolve points promptly
  • Preserve correct and up-to-date data of buyer interactions
  • Collaborate with cross-functional groups to realize enterprise objectives
  • Keep up to date with trade developments and finest practices
  • Adhere to firm insurance policies and procedures

Job location – Hebbal kempapura
Timing – 5 am to 2 pm (Mon – Fri)
Contact 8105952283
E-mail – [email protected]

Anticipated wage: Rs.400000 per yr

Location: Bangalore, Karnataka

Job date: Wed, 03 Jan 2024 03:55:35 GMT

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