Jobs
Job Posting : Reward360 – Executive – Customer Service (1-3 yrs) Bangalore (Telesales/Inside Sales/BPO)
Firm: Reward360
Job description: Reward360 World Companies Pvt Ltd is India premier Buyer Engagement Options Firm. Headquartered in Bangalore with an workplace in Dubai and Singapore, our ‘World’ loyalty answer has been constructed after years of deep understanding of shoppers, the nuances of the loyalty diaspora, the onset of huge information, and most essential the simplicity that must be delivered throughout any loyalty program.Our Know-how, Advertising, Alliances, Enterprise, Product, and Operations groups work in collaboration to create and ship essentially the most profitable loyalty applications in India at this time. With over 2000+ retail alliances in India and entry to over 10 million rewards globally, provides us the sting to be some of the thrilling and rising loyalty firms in Asia. Tasks : – Liable for dealing with L1 escalations from the Contact Middle, Financial institution and OTAs.- Handle Incidents and liaise with inner stake holders and Financial institution for closure of tickets.- Work on CRM/CBCI instances obtained from the financial institution and replace on the identical day with concrete updates and convey closures by working with numerous departments internally like Tech, Product, DevOps and Digiops.- Present help for income pushed initiatives comparable to failure callout and so on.- Liable for QRC exercise for the financial institution and make sure the information is shared on common foundation with the consumer.- Evaluation buyer suggestions commonly and liaise with respective stakeholders to make vital modifications to reinforce buyer expertise.Requirement : – Earlier expertise in a buyer help position.- Robust cellphone and verbal communication abilities together with lively listening.- Familiarity with CRM methods and practices.- Buyer focus and adaptableness to totally different working environments.- Potential to multi-task, set priorities and handle time successfully.- Open to work in 24-7 shifts. (Primarily Nightshift). (ref:updazz.com)
Anticipated wage:
Location: Bangalore, Karnataka
Job date: Thu, 14 Mar 2024 05:07:12 GMT
Apply for the job now!
Click Here To Join Our Telegram Channel
Follow Us
