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Job Posting : Senior Business Program Manager

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Job title: Senior Enterprise Program Supervisor


Job description: Job Description:

Reserving Holdings (NASDAQ: BKNG) is the world chief in on-line journey and associated providers, offered to prospects and companions in over 220 nations and territories by six major consumer-facing manufacturers –, KAYAK, priceline,,, and OpenTable. The mission of Reserving Holdings is to make it simpler for everybody to expertise the world. Throughout 2019, the Firm had consolidated revenues and web earnings of $15.1 billion and $4.9 billion, respectively, and a present market worth of roughly $60 billion.

In regards to the Position

Reserving Holdings is searching for a Senior Program Supervisor to help the event and execution of our Heart of Excellence at Bangalore, India. The Bangalore COE is a key enabler of our world expertise technique for a number of expertise capabilities equivalent to Cybersecurity, Fraud monitoring/analytics, IT and many others.

A key enabler of success is the institution of sturdy program administration capabilities and options within the Bangalore COE group in addition to the COE Program crew.

The Senior Program Supervisor position is accountable for main numerous workstreams which might be centered on the “build” and the “run” of the Bangalore COE and the COE Program crew. This may contain sturdy mission/program administration capabilities, executing strategic initiatives, working with and training numerous purposeful groups, establishing new processes as wanted and driving change administration.


  • Gives technical and/or enterprise consultative management for Program Administration and Mission Administration capabilities
  • Identifies key tasks and packages for the India COE. Ensures and helps profitable implementation of varied packages; Displays program supply and offers teaching, counseling, and motivation to maximise engagement with key stakeholders
  • Companions with third-party distributors as wanted to drive program execution. Coordinates with vendor groups to trace SLAs, OLAs, new providers/headcount additions, contract governance and many others.
  • Creates sturdy enterprise circumstances by sturdy assumption gathering and messaging that articulates the worth propositions of a selected program / mission
  • Liable for the efficient administration of the life cycle of all tasks from begin to finish
  • Proactively identifies and offers enter into the event and enchancment of Mission Administration methods, insurance policies, procedures, requirements, strategies together with instruments and templates
  • Prepares, maintains and presents well timed and complete exercise/progress/standing stories to management
  • Help the management to develop and set up a robust Supply Facilities of Excellence (COE) working mannequin, program roadmap, and construct an at-scale world class COE group
  • Contribute to general Supply Facilities of Excellence (COE) technique and path setting
  • Gives help domestically throughout the Bangalore COE group e.g., summarizing KPIs/metrics, coordinating all-hands and town-halls
  • Leads purposeful stakeholder engagement for model capabilities using Bangalore/India COE
  • Gives operations help as and when wanted to get issues completed e.g., native HR/IT/Finance coordination
  • Introduces / brings new capabilities to the COE group (e.g., RPA, cross-brand initiatives and many others.)
  • Helps COE management crew with operations help as acceptable
  • Plans and executes surveys/dashboards to hunt stakeholder suggestions on COE effectiveness and enchancment areas
  • New perform help
  • Drive/coordinate the institution of a brand new service line at Bangalore
  • Coordinate with TA crew on market mapping; coordinate with Comp and Ben crew
  • Have interaction with model capabilities / purposeful stakeholders

B. Abilities

  • Bachelor’s Degree in Finance, Expertise, Enterprise Administration or commensurate expertise or academic background.
  • Substantial information (5+ years) managing expertise sourcing tasks for Fortune 500 corporations and/or expertise of working (or managing) with IT outsourcing/BPO distributors is an added plus
  • Experience in expertise, managed complicated IT or Product portfolios. BPO/International Enterprise Service/Shared Service setup and operations. Establishing Facilities to ship on a selected technical experience.
  • Superior problem-solving abilities, management qualities, capability to affect, communications, consulting, and crew/interpersonal abilities. Capability to work collaboratively with others from any purposeful space, background, or location to affect considering, and achieve acceptance. Capability to comfortably work with each technical and non-technical audiences and to work with and thru all ranges in a corporation.
  • Excellent capability to diagnose issues that could be associated to course of, expertise, technique, or individuals and to place in place a transparent plan to beat the issue.
  • Stable monetary acumen and talent to develop sturdy enterprise circumstances that help new or improved mission proposals
  • Worldwide expertise: Self-awareness of communication fashion and cultural variations.
  • Consultative fashion: Capability to formulate and articulate a perspective and current it in a way that generates understanding and alignment.
  • Self-motivated and able to working independently with restricted oversight. Sturdy sense of private accountability for work duties.
  • Snug performing in a job each as particular person contributor and influencer
  • Consolation coping with ambiguity and a fast-paced entrepreneurial surroundings
  • Travel Required : 10%-25% common throughout regular circumstances

About BKNG

Reserving Holdings is the world chief in on-line journey & associated providers. Our groups work across the clock to construct and enhance the expertise that empowers individuals to extra freely journey throughout borders, time zones, languages and cultures. At Reserving Holdings, we make it simpler for everybody to expertise the world day-after-day by seamless expertise powered by our six main manufacturers:

  • priceline
  • agoda
  • OpenTable

Via the Reserving Holdings manufacturers, we assist our prospects attain all corners of the earth. Our capability to offer nice service rests on how properly we perceive our numerous buyer base, which is why having a various crew is so essential to us. We carry collectively staff from all walks of life and we’re proud to offer the type of inclusive surroundings that stimulates innovation, creativity and collaboration.

EEO Assertion:

Reserving Holdings is an equal alternative employer in accordance with all relevant federal, state and native legal guidelines. We guarantee equal employment alternative to all staff and candidates with out discrimination or harassment primarily based on race, non secular creed, colour, age, intercourse, sexual orientation, gender identification, nationwide origin, faith, marital standing, medical situation, incapacity, navy service, being pregnant, childbirth and associated medical situations, or some other classification protected by federal, state, or native legislation.

Reserving Holdings additionally extends this coverage to each part of the employment course of together with, however not restricted to, recruitment, choice, placement, switch, coaching and improvement, place elimination, restructure, promotion, compensation, advantages, layoffs, termination, and all different situations or privileges of employment. Reserving Holdings and its Affiliated Firms are Equal Employment Alternative employers and welcome all job seekers together with people with disabilities and veterans with disabilities. When you have a incapacity and consider you want cheap lodging so as to seek for a job opening or apply for a place, please electronic mail [email protected] along with your request. M/F/V/D/SO

Anticipated wage:

Location: Bangalore, Karnataka

Job date: Fri, 15 Apr 2022 22:30:45 GMT

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