Firm: IBM
Job description: IntroductionA profession in IBM Consulting embraces long-term relationships and shut collaboration with purchasers throughout the globe. On this function, you’ll work for IBM BPO, a part of Consulting that, accelerates digital transformation utilizing agile methodologies, course of mining, and AI-powered workflows.You may work with visionaries throughout a number of industries to enhance the hybrid cloud and AI journey for essentially the most revolutionary and precious corporations on this planet. Your capacity to speed up impression and make significant change to your purchasers is enabled by our strategic accomplice ecosystem and our sturdy expertise platforms throughout the IBM portfolio, together with IBM Software program and Red Hat.Curiosity and a continuing quest for data function the inspiration to success in IBM Consulting. In your function, you may be supported by mentors and coaches who will encourage you to problem the norm, examine concepts exterior of your function, and give you inventive options leading to groundbreaking impression for a large community of purchasers. Our tradition of evolution and empathy facilities on long-term profession progress and studying alternatives in an surroundings that embraces your distinctive expertise and expertise.Your function and obligationsEmbrace supporting industrial and advertising back-office actions reminiscent of gross sales and exercise reporting, e-permissions, incentives, coaching information processes, and day-to-day administration of instruments and purposes.Senior Operations Specialist will likely be accountable for a set of nations and collaborate with friends throughout the crew.Required trainingBachelor’s DegreeMost popular trainingGrasp’s DegreeRequired technical {and professional} experience
- 3 years’ expertise in service supply, shared service supply or gross sales operations.
- A buyer service-oriented mindset.
- Robust IT literacy and expertise proficiency
- Expertise in information stewardship, reporting and analytics supply
- Preferable data of business processes or enterprise analytics processes (data of knowledge units reminiscent of IQVIA, One-Key, Inner gross sales, Subject Force exercise, and so forth.)
- Superior Excel expertise, together with working with formulation and parameters
- Self-motivated
- Excessive degree of unbiased and repair oriented working angle
- In a position to suggest course of enhancements & optimizations
- In a position to show sturdy analytical and quantitative expertise
- In a position to fact-based problem and element oriented
- Good communication and interpersonal expertise
- Good crew participant
- Expertise in working in a multicultural surroundings most well-liked
- Fluency in each written and verbal English is a should
Most popular technical {and professional} expertisePresent analytical help and experience for all information course of in scope
- Suggest and ship options and concepts for any issues and points confronted
- Prioritize requests and handle workload in keeping with plan
- Comply with SLA & tips and timeline established for the crew and meets KPIs
- Ship top quality service for any actions in scope
- Suggest steady enchancment of processes in scope
- Develop Topic Matter Experience for a number of information course of in scope
ABOUT BUSINESS UNITIBM Consulting is IBM’s consulting and world skilled companies enterprise, with market main capabilities in enterprise and expertise transformation. With deep experience in lots of industries, we provide technique, expertise, expertise, and operations companies to lots of the most revolutionary and precious corporations on this planet. Our individuals are targeted on accelerating our purchasers’ companies by means of the facility of collaboration. We imagine within the energy of expertise responsibly used to assist individuals, companions and the planet.YOUR LIFE @ IBMIn a world the place expertise by no means stands nonetheless, we perceive that, dedication to our purchasers success, innovation that issues, and belief and private duty in all {our relationships}, lives in what we do as IBMers as we try to be the catalyst that makes the world work higher.Being an IBMer means you can study and develop your self and your profession, you may be inspired to be brave and experiment on a regular basis, all while having steady belief and help in an surroundings the place everybody can thrive no matter their private or skilled background.Our IBMers are progress minded, all the time staying curious, open to suggestions and studying new data and expertise to continually remodel themselves and our firm. They’re trusted to supply on-going suggestions to assist different IBMers develop, in addition to collaborate with colleagues holding in thoughts a crew targeted strategy to incorporate totally different views to drive distinctive outcomes for our clients. The braveness our IBMers need to make crucial choices on a regular basis is crucial to IBM turning into the catalyst for progress, all the time embracing challenges with sources they’ve at hand, a can-do angle and all the time striving for an final result targeted strategy inside every thing that they do.Are you able to be an IBMer?ABOUT IBMIBM’s biggest invention is the IBMer. We imagine that by means of the applying of intelligence, motive and science, we will enhance enterprise, society and the human situation, bringing the facility of an open hybrid cloud and AI technique to life for our purchasers and companions world wide.Restlessly reinventing since 1911, we’re not solely one of many largest company organizations on this planet, we’re additionally one of many greatest expertise and consulting employers, with lots of the Fortune 50 corporations counting on the IBM Cloud to run their enterprise.At IBM, we pleasure ourselves on being an early adopter of synthetic intelligence, quantum computing and blockchain. Now it is time so that you can be a part of us on our journey to being a accountable expertise innovator and a power for good on this planet.IBM is proud to be an equal-opportunity employer. All certified candidates will obtain consideration for employment with out regard to race, shade, faith, intercourse, gender, gender identification or expression, sexual orientation, nationwide origin, caste, genetics, being pregnant, incapacity, neurodivergence, age, veteran standing, or different traits. IBM can also be dedicated to compliance with all truthful employment practices concerning citizenship and immigration standing.OTHER RELEVANT JOB DETAILSWhen making use of to jobs of your curiosity, we suggest that you just achieve this for those who match your expertise and experience. Our recruiters advise that you just apply to no more than 3 roles in a yr for the perfect candidate expertise. For extra details about location necessities, please talk about with the recruiter following submission of your utility.Job TitleSenior Operations SpecialistJob ID23029Metropolis / Township / VillageBANGALOREState / ProvinceKarnatakaNationIndiaWork associationOnsiteSpace of laborEnterprise OperationsEmployment sortCommonPlace sortEntry LevelTravel requiredNo TravelFirm(0063) IBM India Personal RestrictedShiftMidshiftIs that this function a commissionable/gross sales incentive primarily based place?No
Anticipated wage:
Location: Bangalore, Karnataka
Job date: Sat, 26 Apr 2025 22:17:31 GMT
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