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Job Posting : Team Lead – Telesales – Insurance (3-9 yrs) Bangalore/Delhi/Coimbatore (Telesales/Inside Sales/BPO)
Firm: Quest Enterprise Answer
Job description: As a Tele Assortment/ Telesales Crew Leader, you can be chargeable for main and motivating a staff of tele assortment representatives to realize gross sales targets and ship excellent customer support.- You’ll play a pivotal function in driving efficiency, offering steerage and help, and fostering a constructive and collaborative staff setting.Duties:- Lead a staff of insurance coverage telesales representatives, offering teaching, coaching, and efficiency suggestions to optimize particular person and staff efficiency.- Set bold gross sales targets and develop methods to realize them, monitoring progress and implementing corrective actions as wanted.- Conduct common efficiency evaluations and supply constructive suggestions to staff members, recognizing achievements and addressing areas for enchancment.- Develop and keep a complete understanding of our insurance coverage merchandise, processes, and techniques to successfully help and information staff members.- Monitor gross sales calls and supply ongoing teaching to boost gross sales methods, product data, and customer support expertise.- Collaborate with different departments to streamline processes, resolve buyer points, and guarantee a seamless buyer expertise.- Keep up to date on trade tendencies, competitor actions, and regulatory necessities to tell gross sales methods and keep compliance.- Put together and analyze gross sales studies, figuring out tendencies and alternatives for enchancment, and presenting findings to administration.Necessities:- Confirmed expertise in telecollection /EMI/ Telesales background, with a monitor report of assembly or exceeding gross sales targets.- Earlier expertise in a management or supervisory function, with sturdy teaching and teambuilding expertise.- Wonderful communication expertise, each verbal and written, with the flexibility to successfully work together with staff members, purchasers, and stakeholders.- Robust organizational expertise and the flexibility to prioritize duties in a fastpaced setting.- Proficiency in CRM software program and MS Workplace Suite.- Demonstrated potential to investigate information, establish tendencies, and make datadriven selections.- Data of insurance coverage merchandise, rules, and trade finest practices.- Bachelor’s diploma in Enterprise Administration, Advertising, or a associated area most well-liked.Advantages:- PF , ESI , Group Medical Insurance.- Aggressive wage and Incentive construction.- Coaching {and professional} improvement alternatives.- Supportive and collaborative work environments.- Alternatives for profession development inside the insurance coverage & Gross sales sector. (ref:updazz.com)
Anticipated wage:
Location: India
Job date: Wed, 12 Feb 2025 08:47:51 GMT
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