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Job Posting : Team Leader Inbound

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Job title: Staff Leader Inbound

Firm: Conneqt Enterprise Options Restricted

Job description: Will need to have minimal 2 years of expertise as a Staff Leader in BPO buyer assist. Handle Each day actions of the workforce and Inspire brokers in a monotonous job Atmosphere. Staff Dealing with, Staff Administration, Each day Experiences, Attrition Management, Es

Staff Leader Expertise in BPO for minimal 2 years. Will need to have minimal 2 years of expertise as a Staff Leader in BPO buyer assist. Handle Each day actions of the workforce and Inspire brokers in a monotonous job Atmosphere. Staff Dealing with, Staff Administration, Each day Experiences, Attrition Management, Escalation Administration and Different KPIs and KRAs of the Staff. Guarantee each day meet of service degree & Shrinkage. Conduct Huddles pre and submit Shift Ought to have palms on expertise in workforce administration & KPIs like AHT, Shrinkage, Attrition, Occupancy, NPS/Csat & Dsat Calculations. Expertise in worldwide in BPO shall be an excellent to the present hiring course of. Must be Wonderful communication expertise in English and Any South Indian language. Must be graduated in any Stream. Any 6 days of labor. Candidate ought to be versatile to work with Rotational shift. Krimson Sq., 31/9,2nd flooring, Roopena agrahara, Hosur important highway, Bangalore 560068

Anticipated wage:

Location: Bangalore, Karnataka

Job date: Solar, 02 Jan 2022 23:41:17 GMT

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