Firm: VCATCH
Job description: Firm OverviewVCATCH, a pacesetter within the BPO business, provides state-of-the-art expertise and infrastructure to ship cost-effective name middle providers from its Bangalore headquarters. Backed by a administration group with a long time of expertise, the corporate adheres to Six-Sigma requirements whereas increasing experience throughout sectors like Ed-tech, E-commerce, and FMCG. With 51-200 workers, VCATCH is devoted to enhancing ROI by way of premium contact middle help. Study extra at .Job OverviewWe’re searching for a motivated Tele Caller to hitch our group in Bangalore. This full-time place is right for freshers with 0 to 1 12 months of expertise. The position focuses on connecting with prospects and providing top-notch communication providers. The best candidate will excel in dealing with calls effectively, sustaining buyer satisfaction, and contributing to the group’s success.{Qualifications} and Abilities
- Wonderful communication abilities (Necessary talent) are essential for successfully conveying data and constructing rapport with prospects over the telephone.
- Energetic listening (Necessary talent) is crucial for understanding buyer wants and offering acceptable options or directing them for additional help.
- Time administration (Necessary talent) is important for dealing with a number of duties effectively, equivalent to making calls and following up with potential prospects.
- Persuasion includes convincing prospects to think about your strategies or buy services and products you provide.
- Customer support abilities are important for sustaining a optimistic buyer expertise and guaranteeing satisfaction with services and products.
- Drawback-solving talents assist in addressing buyer complaints and successfully resolving points for a passable consequence.
- Consideration to element ensures accuracy when inputting information and sustaining data of buyer discussions and transactions.
- Skill to deal with rejection is necessary in sustaining motivation and resilience whereas going through buyer refusal and objections.
Roles and Tasks
- Make outbound calls to potential prospects to introduce and promote VCATCH’s providers.
- Have interaction with prospects in a pleasant {and professional} method to grasp their wants.
- Present details about services and products precisely and persuasively.
- Pay attention successfully to establish buyer necessities and guarantee a excessive degree of satisfaction.
- Preserve an up to date buyer database and log all interactions diligently.
- Meet day by day and weekly targets for name quantity and conversions as established by the administration.
- Observe up on leads and alternatives which have proven curiosity in VCATCH’s provides.
- Collaborate with group members and supervisors to develop and enhance gross sales methods.
Anticipated wage: Rs.20000 per thirty days
Location: Bangalore, Karnataka
Job date: Mon, 03 Mar 2025 07:50:58 GMT
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