Firm: VCATCH
Job description: Firm OverviewVCATCH is a dynamic group grounded in Six-Sigma requirements, supported by a seasoned administration group with a long time of expertise within the BPO trade. With a sturdy infrastructure and state-of-the-art expertise, we provide cost-effective name middle companies in Bangalore. Our specialization extends throughout varied industries together with Ed-tech, E-commerce, FMCG, Aggregators, and Actual-estate. As a number one contact middle, we drive your ROI progress successfully. VCATCH boasts a group of 51-200 workers and is headquartered in Bangalore.Job OverviewWe’re searching for a motivated Junior Tele Assortment Government to hitch our group in Bangalore City. This can be a full-time place by which you’ll play a vital function in our BPO operations. The best candidate may have proficiency in debt assortment together with fluency in English and Hindi.{Qualifications} and Expertise
- Proficiency in debt assortment processes (Obligatory talent).
- Fluency in English for efficient communication (Obligatory talent).
- Fluency in Hindi to speak with a various consumer base (Obligatory talent).
- Expertise working involved facilities, understanding the dynamics and challenges concerned.
- Information in debt restoration practices, guaranteeing compliance with authorized and regulatory necessities.
- Primary pc literacy, together with familiarity with assortment software program and normal workplace functions.
- Glorious negotiation expertise to resolve excellent money owed in a constructive method.
- Sturdy organizational expertise to handle a number of accounts and meet set targets.
Roles and Duties
- Provoke outbound calls to prospects with excellent funds and make preparations for funds.
- Negotiate cost plans with prospects in a courteous {and professional} method.
- Document all communications and cost preparations within the companys CRM system.
- Observe-up with prospects on scheduled cost dates to make sure dedication to cost plans is maintained.
- Tackle buyer queries and supply data concerning their due funds and account statuses.
- Cooperate with group members and supervisors to attain month-to-month assortment targets.
- Keep a excessive stage of customer support whereas dealing with delicate monetary data.
- Guarantee compliance with firm insurance policies and authorized necessities all through all assortment actions.
Anticipated wage: Rs.21000 per thirty days
Location: Bangalore, Karnataka
Job date: Thu, 05 Sep 2024 03:24:15 GMT
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