Many Verizon customers across the US hit by service outage

Some Verizon prospects throughout the U.S. had been hit by a service outage Monday.

The difficulty appeared to knock out cellphone service for tens of hundreds of Verizon customers. Information from outage tracker DownDetector reveals that reviews topped 100,000 shortly after 11 a.m. ET—and whereas that quantity dropped considerably, almost 48,000 had been nonetheless going through points nearer to 4 p.m. ET.

Annoyed customers on-line shared that they did not have service in lots of components of the nation—together with the Southeastern U.S., the place residents are nonetheless reeling from the aftermath of Hurricane Helene. However the outage wasn’t remoted to 1 area. DownDetector’s map additionally confirmed many reviews coming from the West Coast, Midwest and Northeast.

In an replace posted on social media platform X, New York-based Verizon wrote that it was “aware of an issue impacting service for some customers.” The corporate added that it had engineers trying into the issue and was “working quickly to identify and solve the issue.”

The Federal Communications Fee additionally acknowledged the outage later within the day, however did not present additional particulars past saying it was seeking to decide the trigger.

Some Verizon iPhone prospects noticed SOS messages displayed within the standing bar on their cellphones. The message signifies that the machine is having bother connecting to their mobile supplier’s community, however it might make emergency calls by way of different provider networks.

Throughout cell service outages like this, one different is connecting to close by Wi-Fi. Wi-Fi calling can be a built-in function on most Android gadgets and iPhones and could be turned on below the telephone’s settings.

© 2024 The Related Press. All rights reserved. This materials is probably not printed, broadcast, rewritten or redistributed with out permission.