Thiruvananthapuram: Chief Minister Pinarayi Vijayan has said that all the services of village offices in the state will be made available online by October 2. He said the village offices would be completely smart within five years.
The CM was talking to village officers in the state through video conferencing. Village offices are the offices where people come in contact the most. Therefore fast and efficient services are essential. Of the 1666 village offices, 126 became smart.
Work to make 342 offices smarter is progressing rapidly. The rest will be completed during the tenure of this government.
There should be a qualitative change in the attitude of the employees along with improving the services. Employees must adapt to periodic updates. The treatment of the public requires a conscious approach to serving them.
Employees should work accordingly. The government aims for a corruption-free, efficient and pro-people civil service. Files should not be dead documents. The CM said that there should be vibrant lives.
Corruption in the civil service has been significantly reduced. Corruption is not just about collecting money unjustly. Corruption involves repeatedly bringing people to the office for the same service, failing to make timely decisions on available applications, and harassing people by calling them online for no good reason.
Keeping files undecided in a timely manner is also a platform for corruption. None of this can be allowed.
If government services are not transparent, timely and efficient, the public will be dissatisfied with government offices. It will also create dissatisfaction with the government. Earlier there was a need to see some agents without making a decision based on the merit of the application. It’s a good idea.
Such malpractice in any way will not be tolerated. There will be strict measures. The CM said that a proper monitoring system will be set up in this regard.
Over the next two years, an integrated geography portal based on the latest technology course (Continuing Operating Referral System) will be available in 1666 village offices. The CM said that the services provided by the Revenue, Survey and Registration Departments will be available in a single portal.
Minister of State for Revenue K Rajan and Principal Secretary, Department of Revenue Dr. A. Jayathilak, Land Revenue Commissioner K. Biju and others also participated.
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