Firm: NTT Knowledge
Job description: Req ID: 287246NTT DATA Providers strives to rent distinctive, revolutionary and passionate people who need to develop with us. If you wish to be a part of an inclusive, adaptable, and forward-thinking group, apply now.We’re presently in search of a Discipline Tech Analyst to affix our group in Bangalore, Karnātaka (IN-KA), India (IN).Roles & Duties:· Evaluation of the challenge requirement ({hardware}, Intel & Solar, HP, IBM, EMC and so forth.)· Sturdy Buyer relationship constructing expertise. Skill to handle advanced Buyer issues.· Will need to have sturdy information of HP ProliantBlade, Oracle and Dell PowerEdge servers.· Sound information of ESD working observe· Sound information of basic Health & Security· DESIRABLE SKILLS/QUALIFICATIONS for a Server {Hardware} Engineer· Co-ordinate with OEM for getting the server {hardware} spare· Co-ordinate with distant location group for server/storage set up· Server/storage set up actions· Governance for the rack & stack, energy & Cable connectivity· {Hardware} Uptime Report – SIGMA Pattern· Overview of {hardware} and tech room exercise· Evaluation for {Hardware} Failures Pattern Evaluation· Evaluation full machine stock with value particulars for Insurance protection.· Take part in Audit calls (ISO, IA, NSE, BSE and so forth.…)· Energy Load & Consumption Particulars· Vendor coordination for Community and Fiber Cabling for Tech rooms· System motion, redeployment of the belongings and disposal of EOL belongings· Understanding for LTO media, tape library, media backup and restore.· Stock administration.· Data of knowledge middle atmosphere like energy, cooling, humidity· Preparation of Rack elevation for brand spanking new machine set up.· To make sure all calls are resolved throughout the agreed SLA, guaranteeing calls are escalated when required and clients are up to date, till the decision is resolved and closed.Necessities:
- Bachelor’s diploma from a licensed college.
- Related server certification can be an added benefit.
- Minimal 2-3yrs of exp for L1 place and 3-5yrs of exp for L2 place.
- Good communication expertise, each written and verbal
- Primary understanding of ITIL Framework is a should (SLA, CHG, Drawback, and incident mgmt.)
- Sturdy interpersonal expertise and excessive consciousness of buyer wants.
- Data on ticketing device preferrable ServiceNow.
- Willingness to work in rotational shifts 24*7 atmosphere.
- Travel together with in a single day home could also be required.
About NTT DATA ProvidersNTT DATA Providers is a acknowledged chief in IT and enterprise companies, together with cloud, information and purposes, headquartered in Texas. As a part of NTT DATA, a $30 billion trusted international innovator with a mixed international attain of over 80 international locations, we assist shoppers remodel by way of enterprise and expertise consulting, trade and digital options, purposes growth and administration, managed edge-to-cloud infrastructure companies, BPO, methods integration and international information facilities. We’re dedicated to our shoppers’ long-term success. Go to nttdata.com or LinkedIn to be taught extra.NTT DATA Providers is an equal alternative employer and considers all candidates with out relating to to race, shade, faith, citizenship, nationwide origin, ancestry, age, intercourse, sexual orientation, gender id, genetic info, bodily or psychological incapacity, veteran or marital standing, or another attribute protected by legislation. We’re dedicated to creating a various and inclusive atmosphere for all workers. In case you want help or an lodging resulting from a incapacity, please inform your recruiter in order that we could join you with the suitable group.
Anticipated wage:
Location: Bangalore, Karnataka
Job date: Wed, 10 Jul 2024 04:35:14 GMT
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